Terms & Conditions

Processing Orders

Hair & Stuff 216 process and ship all orders within 1-5 business days.  If you need your products immediately contact Hair & Stuff 216 to make arrangements prior to making your hair purchase; to ensure your accommodations can be met.  If an item is out of stock on the website contact Hair & Stuff 216 at 440-345-5595 to place your order. Once the item address is confirmed and the order is shipped Hair & Stuff is no longer responsible for your items.  If you have any issues with shipping you will need to contact the carrier per the tracking information provided by Hair & Stuff 216.  We are not responsible for lost, damaged, or stolen items after they leave the store and shipped.  You can can request additional insurance at your cost to cover your package prior to the package being shipped out.  You can contact Hair & Stuff 216 at hairandstuff216@gmail.com with any questions, concerns or request.

Payment Method

In order to ship out your products or hair Hair & Stuff 216 only accept full payment and not partial payments.  Hair & Stuff 216 accepts credit cards via PayPal, Square and Shopify.  Hair & Stuff 216 only ship to your billing address or the address confirmed by the payment processor Square, Shopify or PayPal (No Exceptions) to help decrease the risk of fraud.  Hair & Stuff 216 holds the right to refuse any purchase if suspected of fraud!

What's In Stock

Hair & Stuff 216 will contact you if the product you order is unavailable to discuss other options such as substitution.  If you decline the substitution we will cancel your order and issue a refund in your form of payment.  All orders shipped via local delivery, USPS, UPS, or FedEx to your billing address along with a tracking number sent to your email address.  Please use this tracking number to track your package.  Please make sure your billing/shipping address is correct to avoid any delays.  If your package is returned due to incorrect address information you will be responsible for the charges to re-ship your package.

Return Policy

We at Hair & Stuff 216 want everyone to be satisfied with their purchase.  We perform a quality inspection on each and every product prior to shipping out your items to ensure you receive our best products and hair.  ​

All Sales Are Final with anything you buy from our website. If the products ordered are different from the one that is delivered (in size, texture, color etc.), please email us immediately at hairandstuff216@gmail.com with photo evidence to confirm we have actually sent the wrong product. If a product delivered is not as described per the website on the order confirmation page, or damaged in transit during delivery, the customer should keep the product as it is with the original packaging so we can inspect it and a full refund or exchange will be made. Please ensure that all items are returned in their original packaging unused, unworn, and new with every label intact.  No exchanges our being honored due to concerns related to the COVID 19 virus.